Any Goods you purchase can only be returned in accordance with these Terms and the Returns Policy. The Returns Policy forms a part of these Terms. Growers Market Express will process any refunds within a reasonable time of agreeing to do so. If the original payment was made: on a credit card, refunds will be processed on the same card as the original
payment was made. by a combination of Gift Cards and credit card then:
a. refunds will be processed on the same card as the original payment was made first.
b. Return card for remaining amount will be emailed to the email address entered at the time you placed your Order.
Same Day Delivery Orders cannot be cancelled or changed once submitted. Same Day Delivery Goods can only be returned at a Growers Market Express store. If we made any item short delivered, a partial refund will be made to the card or through the paypal account depending on how the payment was received.
If a Good is subject to a product recall, a notice will be posted in the Product Recall notice section of the Website. You can return recalled Goods as instructed in the Product Recall notice. You consent to us contacting you or the gift recipient, using the personal information provided on your Order, to notify you of a product recall by telephone, email, SMS, MMS or post.
Promotions and discounts
The Goods, Prices, and promotions offered on the Website or on an In-Store Order or order through the Customer Service Center may not be the same as those offered in a Growers Market Express Store. The Growers Market Express Competitive Pricing Policy does not
apply to Orders. A Growers Market Express Store is not required to match a Growers Market Express price where the offer or Price relates to an Online Only offer or where there is a price error. You may receive online offers and promotions, whether mailed to your home, distributed in
a Growers Market Express store, with your Order or emailed to you or available on the Site. Some offers may include a promotional or coupon code (Code) for use when placing an Order. It is your responsibility to ensure that the Code is valid, and that you enter the Code at the time of placing an Order. The Code cannot be applied after you have submitted your Order. Separate terms may apply to the use of the Code. The Code may be specific to only certain orders or Goods on the Site. Any Code is non-transferable, cannot be posted on a forum or website and may not be used with other offers. Certain offers, including cashback and bonus redemptions are subject to additional terms (as specified with the offer). You should read these terms carefully, as time limits will apply to cashback and bonus offer redemptions. Cashback and bonus offers redemption may require you to send a form to the supplier, and may exclude postage and handling costs and any other costs incurred as a result of redeeming the offer. All references to times in promotions are based on the local time in Canberra, Australia unless stated otherwise.